Vogel Flooring

These Terms & Conditions govern the use of the services provided by Vogel Flooring (“Company”, “we”, “us”, or “our”). By booking or using our services, you agree to be bound by these Terms & Conditions.

1. Services Provided

Vogel Flooring provides services as agreed upon at the time of booking. Services may include, but are not limited to, those described in the service agreement or booking confirmation.

The scope of work will be defined prior to service. Any additional services requested beyond the agreed scope may result in additional charges.

2. Scheduling & Access

Clients are responsible for providing safe and reasonable access to the property or service location at the scheduled time. Failure to provide access may result in cancellation or rescheduling.

We reserve the right to reschedule services due to unforeseen circumstances, including but not limited to weather conditions, availability issues, or emergencies.

3. Payments

Payment is due according to the terms agreed upon at the time of booking. Accepted payment methods will be communicated in advance.

Late or unpaid amounts may result in service suspension until payment is received.

4. Cancellations & Rescheduling

Cancellations or rescheduling requests must be made within a reasonable timeframe prior to the scheduled service. Late cancellations may be subject to fees.

5. Client Responsibilities

Clients agree to:

Provide accurate information related to the service

Secure pets, sensitive areas, or restricted access zones when applicable

Remove fragile, valuable, or sensitive items from service areas

Inform us of any special instructions, risks, or conditions prior to service

Vogel Flooring is not responsible for damage caused by pre-existing conditions, undisclosed issues, or unstable items.

6. Supplies & Equipment

Unless otherwise agreed, Vogel Flooring may use its own tools, materials, or systems necessary to perform the service. If the client requests the use of specific tools or materials, Vogel Flooring is not responsible for any adverse outcomes resulting from their use.

7. Damage & Liability

We take reasonable care in delivering our services. Any claims related to damage must be reported within a reasonable time after service completion.

Our liability, if any, is limited to the value of the service provided. We are not responsible for normal wear and tear, pre-existing damage, or hidden defects.

8. Health & Safety

For safety reasons, we reserve the right to refuse or discontinue services if conditions are deemed unsafe, hazardous, or unsuitable for proper execution of the service.

9. Satisfaction

If the client is dissatisfied with the service, we encourage prompt communication so concerns can be reviewed. Any corrective actions, refunds, or adjustments are handled at our discretion.

10. Termination of Service

Vogel Flooring reserves the right to suspend or terminate services at any time due to non-compliance with these Terms & Conditions, non-payment, unsafe conditions, or inappropriate conduct.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. The most current version will be made available on this website.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which Voguel Wood Flooring operates.